The Best IT and Technology Management for Small to Medium-Sized Businesses

Our Managed IT Services (MITS) team takes a personalized, white glove approach with everything we do for your business. Our motto is happy clients, great IT (in that order!), and that’s what sets us apart from your typical managed service provider. MITS is designed to work alongside your business and ensure your technology runs safely and smoothly. The services we provide are meant to bolster security, minimize downtime, and improve productivity for your organization.

Our Client Feedback
CSAT 100
141 reviews in 90 days
“Always nice to work with and talk to. I receive quick responses and answer questions. Thank you for being patient with me. 😁”
“Brandon was very nice and helpful. Thank you!”
“Quick Response, Nice, And Fast”
“First time using Bit Wizards since our company started using them for IT support. I have to say I'm impressed! Aaron was knowledgeable and e... ”
“Cody is awesome! We're all very grateful to him here at Four Seasons A/C for the patience and time he spent troubleshooting and correcting o... ”
“Ryan was awesome. He kept me informed on everything and did his magic quickly to get me set up again for the printer. Thank you so much.”
“As always, the wizards saved the day and prevented me from opening something that could have caused major problems!”
“As always, you guys were able to get us fixed up! Our move to a new office has been fraught with crazy wiring issues and new challenges, but... ”
“Quick response, great communication. Tim even took the time to explain to me what was causing the issue and he quickly resolved it.”
“Aaron was fantastic! Thank you so much for the help.”
“Aaron was very thorough and resolved every issue that arose. He was very friendly and broke things down for me to a level that I could under... ”
“Tim was speedy and professional and I can't thank him enough!!”
“Great experience. Solved my issue quickly.”
“Jonathan was a great help”
“Thank you for helping me get everything set up yesterday!”
“Found the issue right away - very professional and smart”
“great help quick response super folks”
“Aaron was extremely friendly and helpful in setting up my VPN.”
“Had great response on my problem. It was fixed in just a matter of minutes . Thanks Bit wizard”
“Handled my issue right away”
“Tim and Cody always take the time to give us the best experience and go above and beyond! We are extremely grateful for your expertise and k... ”
“Tim was awesome!!”
“Excellent !”
“quick response”
“Very polite and helpful. Researched the problem and fixed it very quickly.”
“As always your wizards were johnny on the spot and helpful.”
“Thank you Very much.”
“Aaron is always speedy, kind, and professional!”
“Love how twice now I have gotten the same wonderful person to help me outside of "regular office hours." And he's been so helpful and kind!”
“We put the ticket in because our phones were down at two of our locations. Angie responded quickly. A wizard (Tim) came out to one of the lo... ”
“Bit-Wizards got back to me quickly and helped me resolve the issue.”
“Friendly and helpful”
“Very quick to get my situation taken care of. Thank you!”
“Aaron provided exceptional support and demonstrated a high level of professionalism throughout the process.”
“Solved my e-mail issue very capably and professionally. Great folks there at Bit-Wizards...”
“Excellent Service by PIO, Jonathan”
“Jonathan was very helpful and patience working with me through my two week ordeal. We tried many things and reboots to get the internet to c... ”
“Aaron was amazing in troubleshooting & not giving up till the issue was resolved. I really appreciate his time & professionalism. He took th... ”
“Noel patiently went though our excel spreadsheet line by line, formula by formula until we figured out the issue.”
“Jonathan is always proficient, speedy, and professional!”
“Great job as always Cody!”
“Aaron is always amazing, professional, and extremely efficient! He has rescued me on multiple occasions and I love working with him.”
“Aaron is the bomb diggity and always comes to the rescue! Thank you again!”
“Jonathan was So professional & kind. He resolved the problem in a timely manner.”
“Great service as always. When we are in need of anything Bit Wizards is always beyond kind, helpful, and professional. Thank you for all you... ”
“Noel was professional, knowledgeable, and resolved the issue in a speedy time frame.”
“Very nice and professional”
“Thanks for taking the time to fix my problem and getting me back to work!!!”
“Jonathan was EXCELLENT in his understanding and diagnosis of my issue. I was absolutely pleased with how he resolved the problems.”
“Timothy was easy to talk to and helped me solve my issue. Which turns out, was user error. But he was kind in pointing this out and”
“great experience,problem solved in minutes.”
“Quick response and easy to work with. Thank you!”
“Cody has gone above & beyond to help OIG Insurance with a mess caused by an ex-employee & with making our work life so much easier! Than... ”
“Cody is the man!”
“Angie quickly helped identify what was preventing my workstation from printing, resolved it, and showed me how to correct the issue, so I ca... ”
“Amazing Service! Very Helpful!”
“excellent support”
“Quick response. Thanks for helping us stay safe from phishing attempts.”
“Timothy did a wonderful job! He answered all of our questions and explained everything to us!”
“very helpful”
“BitWizards has been our IT company for over 10 years. The associates are ALWAYS quick to respond and they get whatever is wrong fixed. They ... ”
“Angie was expeditious in getting my problem resolved.”
“angie is awesome,fixed my problem immediately!!!”
“Jonathan was great as always, assisting me on my issues computer and iphone.”
“Noel did a stand up job getting my issues resolved and I really appreciate not only his professionalism but all of the Bit Wizards team that... ”
“Angie was extraordinary! She went above and beyond to fix my issue! She kept me in the loop the whole time while she was fixing my laptop. C... ”
“I submitted a ticket and got a support call right away. Michael knew exactly what the issue was, had a solution and we implemented, checked ... ”
“Cody did a great job spearheading a data preservation project that was very difficult in working with our previous CRM provider. He was pers... ”
“Tim was very helpful with getting Team Viewer off my computer so I could take a Pearson VUE Insurance test and not get kicked out. Thank you... ”
“As always, working hard behind the scenes to take care of my temperamental printer issues. Jonathan was able to resolve my issue and get me ... ”
“Great service as always!”
“You were fast and efficient with responding to our needs. We appreciate you all.”
“Good friendly service. The engineers are always very helpful.”
“Cody was awesome! He diligently worked to figure out what was happening to make the docking station fan constantly go on and off. He did s... ”
“Angie is outstanding! She was super helpful and friendly for what I needed, and it's always a pleasure speaking with her. Thanks again for e... ”
“Jonathon provided excellent guest service and solved my issues promptly.”
“quick fix,very knowledgeable”
“Professional and quick response showing patience when I asked questions that I'm sure most people know the answer to. Thank you!”
“Even though I said no rush, the team at Bit Wizards and Cody jumped on it right away. Of course the problem was solved, and its always a ple... ”
“Had a license for one of my programs expire, preventing me from completing a project. Within about 5 minutes of sending the request email th... ”
“GREAT SERVICE”
“Cody was very professional and resolved the problem quickly. A++ Cody!”
“Cody was wonderful. Fixed my issue completely. Thanks Cody! Fresh Start is so grateful for Bit Wizards!”
“Thanks Cody, appreciate you working with me and solving the problems so quickly!!”
“The Performance is GREAT - Special Thank You to Jonathan Pio”
“Bit Wizards is easy to work with and namely Aaron the specialist always understands how to fix my issues, is prompt, professional and courte... ”
“Excellent”
“Quick and professional help”
“Cody tried every way imaginable to resolve my issue. He even went so far as to source parts for a possible fix AND looked at all the warrant... ”
“Cody is super friendly and easy to work with. He is quick to diagnose the problem and listens very well to ensure the issue gets resolved. D... ”
“Noel is always very pleasant and helpful!”
“Noel is very professional aand helpful.He is quick to help in any way that he can.”
“Cody went above and beyond! He listened to my concerns and resolved my issues immediately! Thank you!!”
“Noel was fantastic,very quick and professional.”
“Thanks for taking care of this so quickly and painlessly!”
“I give you guys an "A+", our hands were tied with what we were working with and we did what we could.”
“We started with BitWizards at least ten years ago when they were a small company but we are too, so it was a good relationship. Sam Blowes i... ”
“Always helpful and available. :)”
“Bit Wizards support allows me to do my job without worrying about our IT security or operation. If I have a question regarding something IT,... ”
“Aaron Howard was very patient and helpful!”
“Cody, Thank you so much for the support and help with my email. I know it was frustrating. I really apricate you for going above and beyo... ”
“Quick and efficient. I was back to work in minutes.”
“Great service and very knowledgeable”
“Angie was great. She helped me the same day and walked me through the process teaching me how to also do this in the event it happens again.... ”
“Very helpful in resolving my problem.”
“Michael was outstanding! Personable with amazing customer service. He went above and beyond in resolving all of my IT issues.”
“Thank you for taking time to speak with me about our internet connectivity issues. You explained the problem in terms that I understood. Y... ”
“Everyone is very kind, knowledgeable and helpful! Thank you! in this case thank you Tim!”
“quick and easy, fixed the exact issue”
“Communication was amazing all the way through until everything was taken care of for me. Thanks”
“excellent help the tech was very polite and patient.”
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Our services include…

Robust Security Measures

We follow a multilayered approach to security that keeps our clients protected and prepared in an ever-evolving cyber threat landscape. Some of our many efforts include:

  • Enterprise-grade firewalls
  • Virus protection
  • Advanced email filtering
  • Password security
  • Alert monitoring
Learn more

Business Continuity & Disaster Recovery

Our resilient IT solutions keep your business up and running at all times, even when the unexpected occurs. With our Wizards on your side, you can leverage benefits like:

  • BCDR plan review
  • Cloud resources
  • System monitoring
  • Disaster preparation
  • Infrastructure optimization
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Cloud Infrastructure Services

We use cost-effective cloud solutions that help make your operations more adaptable, consistent, and efficient. We help you take advantage of the cloud using:

  • Office 365 migrations
  • Site recovery services
  • Data storage and backups
  • Hybrid cloud set-ups
  • Managed Azure assistance
Learn more

Help Desk Support

With a human touch that's hard to find with other IT companies, we provide whatever support our clients need to focus on what they do best. Unlike other help desks, ours:

  • Depends on real people
  • Blends expertise and magic
  • Runs consistently and reliably
  • Leverages a tiered structure
  • Translates "tech speak"
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Cost-Saving Assistance

We know every dollar matters to your business's bottom line, so we actively look for ways to save money on your IT and operational costs. Our cost-saving efforts include:

  • Cyber insurance savings
  • Energy bill reductions
  • Software and licensing audits
  • IT budgeting and forecasting
  • Employee productivity reports
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Custom Solutions

We care about your company's success as much as our own, so we tailor our services to deliver solutions that go beyond technology. Our clients benefit from custom-fit IT perks like:

  • Virtual Chief Information Officer (CIO) services
  • Client Success Manager support
  • Periodic business reviews (PBRs)
  • Automations and integrations
  • Vendor management services
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Network Assessments

If you're concerned about IT issues or vulnerabilities, our Wizards can give your business a 360-degree view of your network and help you identify ways to make your infrastructure more stable, secure, and efficient. We assess your network by:

  • Collaborating with your IT members
  • Auditing your building's physical equipment
  • Conducting scans to identify digital assets
  • Measuring your internet bandwidth and speed
  • Testing network connectivity and reliability
Learn more

Email Migrations

A professional, organized email can help your company make and sustain stronger connections with customers and vendors. With our services, your business email accounts can communicate cohesively, securely, and reliably. We complete turnkey migrations by:

  • Assessing all current email accounts
  • Creating new accounts for your users
  • Transferring company-wide settings
  • Copying assets to prevent data loss
  • Providing post-transition assistance
Learn more

Schedule a FREE consultation to discuss your IT needs

Fill out the form below to learn more about what our Managed IT Services can do for your business.