The Best IT and Technology Management for Small to Medium-Sized Businesses

Our Managed IT Services (MITS) team takes a personalized, white glove approach with everything we do for your business. Our motto is happy clients, great IT (in that order!), and that’s what sets us apart from your typical managed service provider. MITS is designed to work alongside your business and ensure your technology runs safely and smoothly. The services we provide are meant to bolster security, minimize downtime, and improve productivity for your organization.

Hi. I'm LXS, Client Success Manager here at Bit-Wizards. And I'm here to give a brief overview of our Managed IT Services or MITS, for short. For those of you wondering, yes, we are a managed service provider. However, we coined a special term for our managed services because, well, our services are special. We take a personalized white glove approach with everything we do for your business. Our motto is, “Happy clients, great IT.” That's what sets MITS apart from your typical MSP. Our Managed IT Services are designed to work alongside your business and ensure your technology runs safely and smoothly. Everything we provide is meant to minimize downtime, bolster security, and improve productivity for your organization. Now, you might be wondering, how do we do that exactly? Simple. Actually, it's really complicated and takes a whole team of experts, but that's why you're hiring us. Remember? When you partner with MITS, our goal is to keep your business up and running at all times. To make that happen, our IT experts continually monitor equipment and manage any potential issues before they arise, while consistently executing updates and backups. And with our business continuity and disaster recovery services, we'll help you minimize costly work stoppages and outages, as well as protect your data, saving you time, money, and your reputation, should something catastrophic arise. We will assess your network and proactively address any potential security risks and continuously monitor for threats. To help prevent a breach, we shield your business with enterprise grade firewalls, virus protection, advanced threat protection for email, alert monitoring, personnel training, and more. While no IT solution is a hundred percent secure, we provide robust security with layers of protection and recovery options if a breach ever does occur, significantly cutting the cost your business could face due to a cyber attack. On top of that, we want your business to run as smoothly and efficiently as as possible. So we offer a number of cloud services, including Office 365 migration, infrastructure optimization, cloud migrations, and more. Utilization of cloud services can help your business and employees operate more efficiently than ever, making daily functions, collaboration, and communications a breeze. Last but certainly not least, all our MITS clients have access to a dedicated IT help desk. Our friendly, certified engineers have your company's best interest in mind, and they don't want you to waste time when you have IT troubles. Just file a ticket with our help desk and you can be confident that our team will solve any IT problems while your team stays productive. Bottom line, no matter your company size or industry, with Bit-Wizards Managed IT Services, you can stop worrying about technology and start focusing on your business.

Our services include…

Robust Security Measures

We follow a multilayered approach to security that keeps our clients protected and prepared in an ever-evolving cyber threat landscape. Some of our many efforts include:

Enterprise-grade firewalls
Virus protection
Advanced email filtering
Password security
Alert monitoring

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Business Continuity & Disaster Recovery

Our resilient IT solutions keep your business up and running at all times, even when the unexpected occurs. With our Wizards on your side, you can leverage benefits like:

BCDR plan review
Cloud resources
System monitoring
Disaster preparation
Infrastructure optimization

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Cloud Infrastructure Services

We use cost-effective cloud solutions that help make your operations more adaptable, consistent, and efficient. We help you take advantage of the cloud using:

Office 365 migrations
Site recovery services
Data storage and backups
Hybrid cloud set-ups
Managed Azure assistance

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Help Desk Support

With a human touch that's hard to find with other IT companies, we provide whatever support our clients need to focus on what they do best. Unlike other help desks, ours:

Depends on real people
Blends expertise and magic
Runs consistently and reliably
Leverages a tiered structure
Translates "tech speak"

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Cost-Saving Assistance

We know every dollar matters to your business's bottom line, so we actively look for ways to save money on your IT and operational costs. Our cost-saving efforts include:

Cyber insurance savings
Energy bill reductions
Software and licensing audits
IT budgeting and forecasting
Employee productivity reports

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Custom Solutions

We care about your company's success as much as our own, so we tailor our services to deliver solutions that go beyond technology. Our clients benefit from custom-fit IT perks like:

Virtual Chief Information Officer (CIO) services
Client Success Manager support
Periodic business reviews (PBRs)
Automations and integrations
Vendor management services

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Network Assessments

If you're concerned about IT issues or vulnerabilities, our Wizards can give your business a 360-degree view of your network and help you identify ways to make your infrastructure more stable, secure, and efficient. We assess your network by:

Collaborating with your IT members
Auditing your building's physical equipment
Conducting scans to identify digital assets
Measuring your internet bandwidth and speed
Testing network connectivity and reliability

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Email Migrations

A professional, organized email can help your company make and sustain stronger connections with customers and vendors. With our services, your business email accounts can communicate cohesively, securely, and reliably. We complete turnkey migrations by:

Assessing all current email accounts
Creating new accounts for your users
Transferring company-wide settings
Copying assets to prevent data loss
Providing post-transition assistance

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The Best IT and Technology Management for Small to Medium-Sized Businesses

Our services include…

Schedule a FREE consultation to discuss your IT needs

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